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Cayena-Caracas

4.5 star property
Luxury hotel, walk to Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Cayena-Caracas

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Property entrance
Deluxe Room, 1 King Bed (Premium) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Lobby sitting area
Reviews
9.8

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Av. Don Eugenio Mendoza, entre Calles, José Angel lamas y El Bosque, Caracas, Capital District, 1060
  • Popular LocationAltamira Square8 min walk
  • Popular LocationSambil Caracas Commercial Center20 min walk
  • Popular LocationCentro Comercial Ciudad Tamanaco7 min drive
  • AirportCaracas (CCS-Simon Bolivar Intl. of Maiquetia)43 min drive

Room options

About the neighborhood

Caracas

Cayena-Caracas is located in La Castellana, a neighborhood in Caracas, and is near a metro station. Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos and Altamira Square are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.
Visit our Caracas travel guideOpens in a new window

What's nearby

  • Altamira Square - 8 min walk
  • Plaza los Palos Grandes - 15 min walk
  • Centro de Arte La Estancia - 17 min walk
  • Sambil Caracas Commercial Center - 20 min walk
  • Centro Comercial Ciudad Tamanaco - 7 min drive

Getting around

  • Altamira Station - 9 min walk
  • Caracas Station - 15 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 44 min drive

Restaurants

  • Modo - 6 min walk
  • Avila Tei - 4 min walk
  • Guerrero Xian - 2 min walk
  • El León - 4 min walk
  • McDonald's - 4 min walk

About this property

Cayena-Caracas

Luxury hotel near Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos
Located close to Altamira Square and Centro de Arte La Estancia, Cayena-Caracas provides a free breakfast buffet, a free daily manager's reception, and a rooftop terrace. Treat yourself to spa services, such as reflexology or a sports massage. The on-site Italian cuisine fine-dining restaurant, La Sibilla, offers breakfast, brunch, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), 1 meeting room, and smoke-free premises
  • Luggage storage, massage treatment rooms, and tour/ticket assistance
Room features
All guestrooms are individually decorated, and feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Extra amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LED TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • La Sibilla

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space (398 square feet)
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels
  • iPod dock

Food and drink

  • Espresso maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Cayena-Caracas
Cayena Caracas
Cayena-Caracas Hotel
Cayena-Caracas Caracas
Cayena-Caracas Hotel Caracas

Frequently asked questions

Does Cayena-Caracas have a pool?

Yes, this property has an outdoor pool.

Is Cayena-Caracas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cayena-Caracas?

Self parking and valet parking are free at this property.

What time is check-in at Cayena-Caracas?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Cayena-Caracas?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Cayena-Caracas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Cayena-Caracas located?

Located in La Castellana, this luxury hotel is within a 10-minute walk of Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos and Altamira Square. Centro de Arte La Estancia and Sambil Caracas Commercial Center are also within 1 mi (2 km). Altamira Station is 9 minutes by foot and Chacao Station is 14 minutes.

Cayena-Caracas Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 12 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Mario, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was THE BEST EXPERIENCE IN OUR LIVES!!! if you really want to feel like a million dollars and be treated like a King, PLEASE PLEASE and if you make it to Caracas, YOU HAVE TO GO TO THIS HOTEL... The staff I can say hands down is the best I have ever seen in my life, even in movies... the Outstanding treatment we got from the moment we arrived was again out of this world, the facilities are nothing but incredible, the attention to detail has no words.. But make sure to stay more than one night because you will definitely want to enjoy the hotel.. My wife and I had plans to stay only one night but after the first day we decided to stay 3 additional nights. There are no words to express the food in the restaurant, the again outstanding treatment of the staff and great place this hotel is. 1 Million points to everyone working there!.. and Thank you!!..
Stayed 1 night in Jul 2018

10/10 Excellent

T.A, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great location, awesome food
Excellent staff Great locatiom Awesome food Rooms neat and clean Upscale Privacy
Stayed 3 nights in Nov 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class hotel
Incredible hotel, the staff is unbelievably capable and attentive to every detail.
Stayed 3 nights in Oct 2017

10/10 Excellent

la Tartaruga , Tobagp Caribbean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confy and safe
Spent 3 days inside with all what was needed. Great attentive service, quality of the products, beautiful enviroment for meetings.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Caracas
If you are looking for privacy and an excellent service, Cayena is the place to stay. Beautiful decoration. Excellent amenities. Is like a bubble in a trouble city.

10/10 Excellent

shellie, Midland Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk went out of way to help us on our stay!!!

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent

10/10 Excellent

Art, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great privacy and comfort
Great hotel with great service and maximum privacy

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Good hotel.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio. buena comida. Hotel seguro. La locación es buena. las habitaciones son cómodas. Uno de los mejores hoteles en los que he estado
Stayed 2 nights in Dec 2018