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Casa Balam

2.0 star property
Hotel in Cancun, near Puerto Cancun Marina Town Center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Casa Balam

Front of property
Exterior
Room (Balam 11) | Free WiFi, bed sheets
Interior entrance
Standard Room (Balam 7) | Bathroom | Shower, towels
Reviews
8.2

Very good

Explore the area

Map
Punta allen #41, manzana 16 supermanzana 24, Cancun, QROO, 77509
  • Popular LocationCancun Mall5 min drive
  • Popular LocationPuerto Cancun Marina Town Center5 min drive
  • Popular LocationPlaya Tortugas10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Room options

View all photos for Standard Room (Balam 8)

Standard Room (Balam 8) | Free WiFi, bed sheets

Standard Room (Balam 8)

10/10 Exceptional

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Balam 9)

Standard Room (Balam 9) | Free WiFi, bed sheets

Standard Room (Balam 9)

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Balam 6)

Free WiFi, bed sheets

Standard Room (Balam 6)

10/10 Exceptional

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Balam 11)

Room (Balam 11) | Free WiFi, bed sheets

Room (Balam 11)

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Standard Room (Balam 7)

Standard Room (Balam 7) | Free WiFi, bed sheets

Standard Room (Balam 7)

10/10 Exceptional

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room (Balam 3)

Basic Room (Balam 3) | Free WiFi, bed sheets

Basic Room (Balam 3)

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Balam 5)

Room (Balam 5) | Free WiFi, bed sheets

Room (Balam 5)

10/10 Exceptional

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Balam 10)

Standard Room (Balam 10) | Free WiFi, bed sheets

Standard Room (Balam 10)

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Balam 1)

Room (Balam 1) | Free WiFi, bed sheets

Room (Balam 1)

10/10 Exceptional

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Balam 4)

Room (Balam 4) | Free WiFi, bed sheets

Room (Balam 4)

10/10 Exceptional

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

Similar properties

Elevator
Hotel Avenida Cancun
Free WiFi
Air conditioning
Room service
Housekeeping
7.8 out of 10, Good, (238)
The price is SAR 127
SAR 171 total
includes taxes & fees
5 Jum. II - 6 Jum. II
Hotel Avenida Cancun

About the neighborhood

Cancun

Casa Balam is located in Downtown Cancun, a neighborhood in Cancun. Puerto Cancun Marina Town Center and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Tortuga Beach. La Isla Shopping Mall and Iberostar Cancun Golf Course are two other places to visit that come recommended.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Las Palapas Park - 8 min walk
  • Plaza 28 - 13 min walk
  • Cancun Mall - 5 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Playa Tortugas - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • La Parrilla - 5 min walk
  • Porky's Tacos - 3 min walk
  • Church's Chicken - 3 min walk
  • Las Quekas - 4 min walk
  • Rooster - 5 min walk

About this property

Casa Balam

Hotel near Puerto Cancun Marina Town Center
Located close to Cancun Mall and Playa Tortugas, Casa Balam has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Outdoor furniture, tour/ticket assistance, and luggage storage
  • A water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Casa Balam offer comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch TVs with satellite channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 16 ft
  • Street parking available

Conveniences

  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Casa Balam Hotel
Casa Balam Cancun
Casa Balam Hotel Cancun

Frequently asked questions

Is Casa Balam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Balam?

There is free parking nearby.

What time is check-in at Casa Balam?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Casa Balam?

Check-out is at noon.

Where is Casa Balam located?

Located in Downtown Cancun, this hotel is 1.5 mi (2.4 km) from Puerto Cancun Marina Town Center and 2.1 mi (3.3 km) from Cancun Mall. Playa Tortugas and Tortuga Beach are also within 6 mi (10 km).

Casa Balam Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 63 out of 111 reviews" "
Rating 8 - Good. 20 out of 111 reviews" "
Rating 6 - Okay. 12 out of 111 reviews" "
Rating 4 - Poor. 3 out of 111 reviews" "
Rating 2 - Terrible. 13 out of 111 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Montserrat

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is noisy. People on their phones until late on the hallway. It’s ok if you are going to spend a cheap night or two but not more than that. They don’t have a wardrobe where to keep your clothes/luggage. Their safety box wasn’t working. Shower had mold and smelled terribly bad when turning the water on. Staff on the other hand were lovely, took my luggage upstairs (no lift) and offered me coffee every time I went in or out of the property.
Stayed 4 nights in Feb 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the stay and services.
Stayed 2 nights in Feb 2024

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es sencillo para pasar una sola noche, el personal muy atentos y los cuartos pequeños pero limpios y es conveniente porque está cerca de la terminal del ADO y centro de Cancún cerca del mercado 23 que lo recomendamos para hacer las últimas compras.

10/10 Excellent

Funky

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel sencillo para descansar a un bajo costo. Sus habitaciones cuentan con ventilador, aire acondicinado y un pequeño frigobar. Nada ostentoso, muy básico pero extremadamente funcional. Se encuentra a 10 min caminando de ado cancun centro.
Stayed 1 night in Jan 2024

6/10 Okay

Komal

Traveled with family
Disliked: Amenities, property conditions & facilities
It was clean place but the Hotel wanted the payment in Cash only, he was not ready to take Credit Card, The location of Hotel was in a bit sketchy neighbourhood so not very safe I would say, The locker wasn't working so we have take our passports wherever we go.

10/10 Excellent

Wassim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my experience in this hotel. The staff is friendly and the hotel is very clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix proche station de bus
Bon rapport qualité-prix. Proche terminal de bus ADO. Proche resto, animation. Personnel attentionné. Nous étions en retard, il a communiqué avec nous par whats ap, nous a laissé les clés et le code dans une boite a clés et est venu dès qu'il a pu. Calme. Draps tout doux. Eau chaude et pression dans la douche. Belle terrasse en avant.
Stayed 1 night in Dec 2023

10/10 Excellent

Evelio, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a long stay but it was great
Stayed 1 night in Dec 2023

2/10 Terrible

Josefina

Stayed 2 nights in Nov 2023

8/10 Good

Shaikat

Stayed 1 night in Aug 2023