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"Excellent staff. Great service. Breakfast is amazing "

"Staff, location "

"I have stayed here before ..i love it here ..everything is perfect everytime .... 👌 "

"Property was brilliant but really needs a lift as having to do several trips up and down stairs with all belongings was a bit inconvenient as you have to leave your belongings unattended downstairs whilst you go back to collect the rest of your belongings "

"Lovely hotel. Good location. Could not fault our stay. Staff wonderful, rooms a good size and super clean. Food for evening meal and breakfast was great. Would definitely stay again. "

"Amazing hotel. Staff are friendly and nice "

"Nice location in the Medway towns easy parking and access to all site"

"I love this hotel, I stay 2-3 nights each week and the staff all know me and are super helpful and professional. In a 5 star hotel, it’s the service that sets the hotel apart and that’s so true here. Rooms wise, the facilities are gorgeous and very well designed I wish the clientele weren’t so ghetto, but the rooms are soundproofed so I don’t normally hear the partying going on. The food is incredible. If they could just get rid of all the guests it would be perfect haha. The spa is a bit of a party area"

"Lovely hotel, not huge so personal feel. Absolutely spotless. Staff friendly and lovely pool. Very relaxing break. Worth noting there is no lift so had to use stairs. Not an issue for us but worth knowing if you do struggle with stairs so you can ask for an accessible room. Will stay there again."