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"Excellent everything"

"This hotel is conveniently located at Terminal 3; it's a 5-minute walk over the bridge from the terminal. Everything about this hotel is wonderful."

"Very friendly and accommodating staff. The rooms are kept and the staff were attentive. Very beautiful hotel."

"very good"

"Unmatched welcome. Everyday, by everyone "

"We had a double a double reservation for this hotel, since May 14 until May 24, from the minute we were picked up from the airport until we were dropped, we felt very welcome by all the hotel staff From the airport driver to the room attendant, the cooks in the restaurant, the jewelry guy at the lobby, everyone made us feel very welcomed! The only thing that I do have to mention is the third party vendor you have at the lobby next to the exit, that company are scammers, we had to pay $110 dollars to take a tour to Geza, which the guy end up taking us around Cairo, and when we got to the Pyramids we had to pay $150.00 each dollars to go in and for someone to take us to the pyramids in a horse cart, that was a very bad taste in my mouth, that such a nice hotel can have this people there, that are supposed to help the tourists and they turn around and robbed us, not very good! But again everyone in the hotel staff was great "

"Overall great stay, these are fantastic apartment hotels in Masr El Gedida area! The rooms themselves are brand new, very modern and decently spacious. Beds are comfortable and kitchens are well-equipped! 24h front desk is also an added benefit for apartment hotels. Only two complaints: (1) rooms didn't feel like they were deep cleaned at check-in (floors were obviously not mopped), (2) Prime Residence needs to clarify the differences between the room types! When I called them I was told they're all identical in terms of what's inside the rooms and only difference is square footage but this is very false! We booked a Deluxe and our friends booked a Superior which is lower rank and cheaper and they had a full 1-bedroom apartment while we had a studio! On another occasion we also booked the most basic room and it was missing a couch and the washing machine which shows that the differences are not just square footage."

"Staff is 5 🌟 Star Excellent! Breakfast buffet second to none. 5 minutes from the Airport. Clean, quiet. Pool, fitness center excellent!"

"Staff was fantastic. Location was perfect. Loved the peacocks and pools. Did not like the live entertainment at center lounge, not good and very loud. Really did appreciate the complimentary later checkout based on flight time."