2/10 Terrible
William
10 Dhuʻl-Q., 2019
Disliked: Staff & service, property conditions & facilities, room comfort
Go somewhere else
While I certainly didn’t expect the 4 Seasons or Marriott facilities for 55 dollars, to call this a three star hotel is laughable. Apparently there is no front desk attendant, The guy who let us in the room was just some random bloke sitting around the business next door. He just grabbed some keys from behind the hotel desk and gave them to us, didn’t ask our name or anything so he didn’t know if we were registered guests or not. Didn’t speak English so no way of knowing if we got the correct room or not, but we took what he gave us.
The toilet, while apparently clean, had no seat. We eventually found it in the cabinet under the sink, but left it there as the mounting brackets were broken off. The bed had one tissue-paper thin sheet over the mattress, a decorative quilt (the same red one that you see in the online pictures, which, going way out on a limb here, I’ll guess isn’t washed between each guest stay, if ever); 2 velvet pillows with no pillow cases (because why would you want to cover up rich velvet with a cotton pillow case?), and that’s all, folks! Oh, and they forgot to mention online that the hotel is right above a disco that pumps bass through the walls until late. They did have a tv to drown out the music, though. If you don’t like what’s on the one channel, you can turn it to the other one. Overall, it was a comical experience. Don’t be fooled by the nice building pictured, it’s an office building with a few “guest rooms” added as an afterthought. WorstLehem!
William
Stayed 1 night in Nov 2019