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"On arrival we were told by Reception staff that no breakfasts were included in our booking. We had to contact Hotels.com and send them a screenshot of the original booking form before the hotel would honour the contract. It appears that Hotels.com had not communicated the breakfast included option. Our room was not cleaned after day one: the Reception staff said that room cleaning was now an option which has to be requested. After hundreds of stays all over the world, that news was a first for us. The hotel was super, with great amenities. Apart from the above niggles, we’d recommend the hotel to others. "

"We stopped in Norwich whilst cycling the Rebellion Way. The hotel location is very convenient and they happily let us store our bikes in a conference room. Fantastic room with huge bathroom. "

"Great stay staff fun and great i left my airpods in the room and they kept them safe for me!"

"Our third time here and could not fault. Service was friendly, especially in the resturant. They really did pay attention to detail. Relaxed environment. Swimming pool is good and breskfast fantastic, lots to choose from with plenty of space to sit. "

"Car park was to small outside hotel . The other side car park layout, not good, spaces too close, layout again very poor."

"Enjoyed our stay. Modern accommodations. Helpful staff. Breakfast time frame was great but would have liked more fruit options. Evening ala carte options pricey but tasted good. ASDA grocery store walking distance and convenient. Quick taxi ride to the University of East Anglia for only £10."

"The staff and everything about the hotel was amazing. The stay was comfy with no worries about anything at all. No bad comments whatsoever. Both breakfast and Dinner were great. Stupendous hotel "

"The hotel was very nice with staff and food excellent"

"Regular visitor as it is so convenient for the boat yards across the road."