Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My 2 young kids and I drove up late. Arriving on the island around 10:30 at night. We found the rental agency and got our keys with no issue. We followed the directions to the Condo building, but part of the instructions said to check into the office to get a parking pass and directions to our spcific unit. The office was borded up and dark. They had boards with signs saying office and an arrow. I tried to follow the arrow, but could never find the office. It was late and very dark, my kids and I were very tired. I called the rental company and said I could not find the office and didn't know where our room was. The after hours person, asked me it is was an emergency (REALLY?!) I said, myself and my two young kids are past bedtime and need a place to sleep, so Yes it is an emergency. While waiting for a return call. We walked around the building and saw a sign that showed room numbers. We saw the room we were supposed to be in and decided to venture on our own. We looked around for about 20 minutes and found the room. The room had not one piece of paper product in it. It only had coffee filters. No paper towels or toilet paper. Luckily no one had to poop all night, as we were not going back out at 11pm. The kitchen setup was akward, the kids bedroom smelled like mold, and the place just felt dirty. Once we got settled, then the rental company called to check on us. My bed squeeked for a long time, any time I moved. I will never use that condo unit or that rental company again, if I can help it. I however loved the overall condos in the building as well as the amenities. The pool, playground, and direct access to the beach was perfect!! As we checked out on the last day, I called the company asking if it was ok to get out, but spend time at the beach before dropping off the keys. The person said yes that is ok. So that is what we did, only to have the company call when the keys were past due, to ask if we were bringing them.