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The Excelsior Hotel

4.0 star property
Family-friendly ski hotel with a full-service spa

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Excelsior Hotel

Hiking
Indoor pool
Front of property
Double Room, Mountain View (balcony is not guaranteed in case of occupancy with more than 2 guests) | Hypo-allergenic bedding, down comforters, in-room safe
Free daily buffet breakfast
Reviews
8.4

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • BarBarBar
  • PoolPoolPool
  • Parking availableParking availableParking available
  • GymGymGym
  • SpaSpaSpa

Explore the area

Map
Sonnenbergstrasse, Arosa, GR, 7050
  • Popular LocationArosa Ski Resort1 min walk
  • Popular LocationArosa Weisshorn Gondola Lift13 min walk
  • Popular LocationUntersee18 min walk

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

This is a great hotel for both the price and location. Also, we brought our two toddlers with us and were very pleased w...
Shawn
Feb 3, 2018

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, down comforters, in-room safe

Standard Double Room

8.9/10 Excellent

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room (Vintage)

Double Room (Vintage) | Hypo-allergenic bedding, down comforters, in-room safe

Double Room (Vintage)

10/10 Exceptional

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Mountain View (balcony is not guaranteed in case of occupancy with more than 2 guests)

Double Room, Mountain View (balcony is not guaranteed in case of occupancy with more than 2 guests) | Hypo-allergenic bedding, down comforters, in-room safe

Double Room, Mountain View (balcony is not guaranteed in case of occupancy with more than 2 guests)

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds OR 1 Queen Bed

Similar properties

Exterior
Postresidenz am See
Hot Tub
Breakfast included
Spa
Free WiFi
9.4 out of 10, Exceptional, (37)
Postresidenz am See

About the neighborhood

Arosa

Located in Arosa, The Excelsior Hotel is in a rural area and near a train station. Arosa Lenzerheide Ski Resort and Arosa Ski Resort are worth checking out if an activity is on the agenda. Arosa Weisshorn Gondola Lift is another place to visit that comes recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding.
Visit our Arosa travel guideOpens in a new window

What's nearby

  • Arosa Ski Resort - 1 min walk
  • Arosa Weisshorn Valley Gondola - 12 min walk
  • Arosa Weisshorn Gondola Lift - 13 min walk
  • Obersee Park - 13 min walk
  • Untersee - 18 min walk

Getting around

  • Arosa Station - 13 min walk
  • Zurich Airport (ZRH) - 142 min drive

Restaurants

  • Lindemann's Overtime Bar - 11 min walk
  • Brüggli - 9 min walk
  • Aifach - 12 min walk
  • Overtime - 11 min walk
  • Restaurant Strandbad - 13 min walk

About this property

The Excelsior Hotel

Upscale family-friendly hotel near Arosa Lenzerheide Ski Resort
Located close to Arosa Weisshorn Gondola Lift and Arosa Ski Resort, The Excelsior Hotel provides a free breakfast buffet, an arcade/game room, and a library. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to some rest and relaxation at Wellness, the onsite spa. The on-site restaurant, Restaurant Halbpension, offers breakfast and dinner. Enjoy the gym, as well as activities like mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), an elevator, and snow sports gear
  • Multilingual staff, concierge services, and a vending machine
  • 1 meeting room, a billiards/pool table, and coffee/tea in the lobby
Room features
All 88 individually furnished rooms boast perks such as pillow menus and separate sitting areas, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Highchairs, children's slippers, and art supplies
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with tubs or showers and children's robes
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and heating

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CHF 15 per night)
  • Limited onsite parking
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaurant Halbpension
  • Bar 1822
  • Stübli für Käsefondue

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Business services

  • Meeting room

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Parking is not available before check-in or after check-out.

Renovations and closures

This property is closed from September 10 2023 to December 31 2024 (dates subject to change).
The property is closed between September 12 and December 10.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 75.0 per night
Cribs (infant beds) are available for CHF 20.0 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CHF 15 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE/102.960.992

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Excelsior Arosa
Excelsior Hotel Arosa
The Excelsior Hotel Hotel
The Excelsior Hotel Arosa
The Excelsior Hotel Hotel Arosa

Frequently asked questions

Does The Excelsior Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

Is The Excelsior Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees.

How much is parking at The Excelsior Hotel?

Self parking is available for CHF 15 per night. Limited spots are available.

What time is check-in at The Excelsior Hotel?

Check-in start time: 3 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at The Excelsior Hotel?

Check-out is at 11 AM.

Where is The Excelsior Hotel located?

Located near the slopes, this Arosa hotel is in the mountains, within a 5-minute walk of Arosa Lenzerheide Ski Resort and Arosa Ski Resort, and close to winter sports such as cross-country skiing and skiing lessons. Arosa Weisshorn Gondola Lift is 0.7 mi (1.1 km) away. Arosa Station is 13 minutes by foot.

The Excelsior Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 37 out of 93 reviews" "
Rating 8 - Good. 42 out of 93 reviews" "
Rating 6 - Okay. 10 out of 93 reviews" "
Rating 4 - Poor. 3 out of 93 reviews" "
Rating 2 - Terrible. 1 out of 93 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This is a great hotel for both the price and location. Also, we brought our two toddlers with us and were very pleased with the additional kids play room. Highly recommend this hotel.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Tony, Sleaford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late Summer in Arosa
Excellent high quality hotel with outstanding facilities. Though at the end of the season the staff were attentive. Lots of extras such as water bottles for the walkers add to the quality of the experience. Sauna, steam and showers outstanding. Quality of room commensurate with the four star rating. Great value for money.

10/10 Excellent

Thomas, Knoxville, TN USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive hotel in an idyllic setting.
Visited in the off peak season. Hotel benefits from its idyllic setting perched high on a steep hill with breath taking views of the snow peaked Alps. Breakfast buffet is great. Service is wonderful. Rates are typically high including for lunch and dinner. Prohibitive for ordinary Americans. Fitness room is modest. Indoor pool is a great feature. Expensive taxi is best bet for transport from Arosa RR station esp. if youve heavy baggage. Tranquil enviromnet. Generous fruit basket on arrival appreciated with more complimentary fruit available in the lobby along with free fresh coffee and chilled mineral water. Only one English channel among the nearly 100 available on cable TV. Internet connection was spotty with frequent outages and generally slow connection. Room size is generous with excellent bath and shower facilities. Balcony overlooking magestic view of the mountains is wondrous.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All-Inclusive Hotel
The nicest thing about the hotel is that everything is included in the price of the stay -- breakfast, parking, use of the spa, and, with a free Arosa card, parking in town, all public transportation, rides up two mountains via cable car, a train ride, and use of boats on the lake. The view from the balcony of our room was lovely, and the room was comfortable and clean. Our only problem was that the breakfast buffet was not always kept supplied, and the one regular dinner we had was so-so. But a special barbeque for the Swiss National Day was superb.

8/10 Good

Mirza

Liked: Cleanliness, staff & service, property conditions & facilities
Es gefällt mir nicht dass ich für Parkplatz 10 CHF pro tag bezhalen musste.Es gab kein Info in Expedia oden von Rezeption an mein Ankomm.
Stayed 3 nights in Jun 2023

8/10 Good

Martin

Stayed 7 nights in Jun 2023