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"Daniel and his team were amazing! They went above and beyond to help us get settled and helped us plan winery tours and transportation. The cats are sweethearts and help make the place more magical."

"Staff went above and beyond to assist"

"I've posted elsewhere that we stayed at wonderful hotels in Portugal. The "stories" were about reaching them and trying to park at them. The Douro Castelo experience was our worst! We used GPS to find the hotel. Made the mistake of making the last turn! The hotel was only feet from the last intersection. [A red "carpet" reached from the door to the intersection, but we missed it.] We drove past the entrance on a gradually narrowing street. Narrowing more! Pulled in mirrors. Scraped the car on a house [with only inches of clearance on the driver's side.] Ultimately both cars returned to the lower center of Lamego and parked in lots. We transferred to the hotel by Uber. We enjoyed our stay--once we got there. But arriving was a trauma--and an expensive one at that."

"We stayed three nights and thoroughly enjoyed our stay. Our room was on the 8th floor and was more a suite than a room. It comprised a king size bed, large couch, table for two and a bathroom. This room also had the added benefit of a private terrace/garden with river views. Quality of fitout was of a high standard and also included were robes and slippers. Additional facilities included in the room rate were three pools (and outdoor horizon pool, an indoor swimming pool and an indoor spa), sauna, steam room and a tennis court. In terms of dining there is a pool bar, another bar and a restaurant as well as room service. We ate at all four areas and the food was consistently good as was the service. We also had breakfast each day in the restaurant which had a good range of food and drink. The staff were exceptional and friendly and made our stay enjoyable. Overall an amazing stay. "

"Excellent place to stay in the Douro region. Everything was perfect, and very organized and they helped us book wine tasting and a tour of the vineyard "

"Super hotel with lovely views of the river. Good food in the restaurant and grill. Comfortable with a very good spa. Only one small gripe: we had to ask for items to be replenished at breakfast."

"We had an exceptional experience at Casa do Santos. This is a lovely property in a beautiful setting. Maria’s recommendations were perfect and gave us a lovely experience of both large and small family vineyards. "

"Lovely staff. Friendly and very helpful. The spa was fabulous. The views of the river were breathtaking. We hope to return! "

"The location and the view. The staff were friendly and as always make the difference!"