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Urban Hotel Aix-les-Bains, BW Signature Collection

3.5 star property
Hotel with a full-service spa, a quick walk to Grand Cercle Casino

Choose dates to view prices

Photo gallery for Urban Hotel Aix-les-Bains, BW Signature Collection

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Interior
Reception
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Urban Hotel Aix-les-Bains, BW Signature Collection, is steps from Grand Cercle Casino. Guests value the dry cleaning/laundry services for longer stays. The indoor pool area has comfy sun loungers, and the sauna and steam room offer perfect relaxation spots.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Hot Tub
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking available
The current price is SAR 313
SAR 355 total
includes taxes & fees
22 Sep - 23 Sep

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

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SAR 465 total
includes taxes & fees
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About the neighborhood

Map
1 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100

What's nearby

  • Congress Centre - 3 min walk - 0.3 km
  • Grand Cercle Casino - 3 min walk - 0.3 km
  • Thermes Chevalley - 8 min walk - 0.7 km
  • National Thermal Baths - 17 min walk - 1.5 km
  • Lake Bourget - 3 min drive - 2.1 km

Getting around

  • Aix-les-Bains - Le Revard Station - 6 min walk
  • Chambery (CMF-Chambery - Savoie) - 15 min drive

Restaurants

  • ‪L'Arbre A Palabres - ‬6 min walk
  • ‪Le Lotus Blanc - ‬5 min walk
  • ‪La Balançoire By La Bicyclette Rose - ‬6 min walk
  • ‪La Rotonde - ‬3 min walk
  • ‪L'Alchimiste - ‬5 min walk

About this property

Urban Hotel Aix-les-Bains, BW Signature Collection

Hotel remodeled in 2019 and located near Grand Cercle Casino
Located close to Thermes Chevalley and National Thermal Baths, Urban Hotel Aix-les-Bains, BW Signature Collection provides dry cleaning/laundry services, a gym, and a business center. Active travelers can enjoy cycling at this hotel. Treat yourself to some rest and relaxation at Espace détente, the onsite spa. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, 1 meeting room, and smoke-free premises
  • A front-desk safe, an elevator, and luggage storage
Room features
All 62 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with digital channels
  • Free infant beds, electric kettles, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 13 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 10 for children

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 377 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1992
  • Renovated entire property - March 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per day
  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Covered self parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Spa fee: EUR 16 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the total of your stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 3 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Agora Aix-les-Bains
Hôtel Agora Aix-les-Bains

Frequently asked questions

Does Urban Hotel Aix-les-Bains, BW Signature Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Urban Hotel Aix-les-Bains, BW Signature Collection pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Urban Hotel Aix-les-Bains, BW Signature Collection?

Self parking is available for EUR 13 per night. Limited spots are available.

What time is check-in at Urban Hotel Aix-les-Bains, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Urban Hotel Aix-les-Bains, BW Signature Collection?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Urban Hotel Aix-les-Bains, BW Signature Collection located?

Located in Aix-les-Bains City Center, this spa hotel is within a 10-minute walk of Grand Cercle Casino and Thermes Chevalley. National Thermal Baths and Lake Bourget are also within 2 mi (3 km). Aix-les-Bains - Le Revard Station is 6 minutes by foot.

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Urban Hotel Aix-les-Bains, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 155 out of 339 reviews
Rating 8 - Good. 118 out of 339 reviews
Rating 6 - Okay. 33 out of 339 reviews
Rating 4 - Poor. 18 out of 339 reviews
Rating 2 - Terrible. 15 out of 339 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in decent location for the centre of town. Nice spa facilities too.
Stayed 2 nights in Aug 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location. Modern Rooms. Friendly Staff.

Ideal location close to town centre, great and friendly staff, nice breakfast (although perhaps a little expensive), and modern clean rooms. No complaints from me!
Stayed 2 nights in Mar 2025

8/10 Good

ANIRUDH REDDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel with value for money.
Stayed 3 nights in May 2024

6/10 Okay

Pascal

Liked: Property conditions & facilities
Super
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent and clean hotel

The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa.
Stayed 5 nights in Jun 2024

10/10 Excellent

Hasna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellente expérience merci à l’ensemble de l’équipe
Stayed 1 night in Sep 2025

10/10 Excellent

jean-françois

Liked: Amenities
À refaire
Stayed 1 night in Sep 2025

8/10 Good

Turan

Liked: Cleanliness, staff & service, amenities
Bisschen in die Jahre gekommen. Parkhaus ist gruselig, da die Zeitschaltuhr schnell abläuft. Leider wurde die Reise doppelt Berechnet. Zum Glück konnte ich meine Konto online einsehen. Die Mitarbeiter am Empfang war sehr nett und konnte zur Problemlösungen unterstützen.
Stayed 1 night in Jul 2025

6/10 Okay

sandrine

Liked: Staff & service, property conditions & facilities
J'ai choisis cet établissements pour le prix car je faisais un bref sejour au final si on compte l'accès à la piscine et le parking qui est payant nous aurions pu prendre un hôtel près du lac.
Stayed 1 night in Jun 2025

4/10 Poor

Christophe

Liked: Cleanliness, amenities, property conditions & facilities
On a payé via votre réseau 296€ en arrivant on a payé le parking, le petit déjeuner et le spa pour 2 jours soit 96 € j'ai bien insisté pour payer ce supplément et être débarrassé pour notre départ. Hors en partant on nous a réclamé le petit déjeuner ! Ceci n'est pas normal ! J'aurais dû demander la facture détaillée des l'arrivée! Je ne recommanderai surtout pas cet hôtel et comme je suis beaucoup vu sur Google le massage passera très bien. Je ne remettrai pas les pieds dans un de vos établissements qui affiche 4 étoiles et a des douches avec du moisie sur le bas des fayence aussi !
Stayed 2 nights in Jun 2025

8/10 Good

Ludovic

Stayed 1 night in Jun 2025

10/10 Excellent

Miriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ottima. Super pulito. Personale cortese. Stanza enorme. Unica pecca: la porta del bagno è scorrevole e rimane di parecchio rialzata garantendo zero privacy. A parte questo dettaglio, il resto era perfetto.
Stayed 2 nights in May 2025

8/10 Good

Nadege

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon sejour
Stayed 3 nights in May 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Cédric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un très bon séjour. Dommage que la piscine soit un peu petite manque de place.
Stayed 1 night in May 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schwimmbad

Aufgrund der Homepage, waren wir der Meinung, dass das Schwimmbad im Preis enthalten ist. Leider war dem nicht so.
Stayed 1 night in May 2025

8/10 Good

Elsa

Les + : la proximité du centre ville, un grand parking gratuit le week end a 150m, chambre assez spacieuse, spa propre et agréable Les bémols : chambre assez spartiate pas de mini bar, pas de sèche serviette (pas pratique pour faire sécher le linge après le spa), la voix de l'ascenseur audible depuis les chambres
Stayed 1 night in May 2025

10/10 Excellent

benoit michel de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Hannah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Myriam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir

J’ai séjourné dans cet hôtel en famille du vendredi au dimanche. Malheureusement, l’expérience a été décevante à plusieurs niveaux. Tout d’abord, j’ai dû demander à plusieurs reprises des serviettes pour pouvoir me doucher. Malgré mes relances, elles ne m’ont été apportées qu’après insistance. Ensuite, le chauffage ne fonctionnait pas : nous avons littéralement gelé toute la nuit, ce qui est inadmissible, surtout en cette saison. Cerise sur le gâteau : deux jours après notre départ, l’établissement m’a contacté à plusieurs reprises pour me demander de régler les taxes de séjour… pour finalement me dire qu’elles étaient déjà payées. Un vrai manque d’organisation. Bref, séjour très inconfortable. Je ne recommande pas.
Stayed 2 nights in Apr 2025