"I rarely leave negative reviews, but our one-night stay was extremely disappointing.
Check-in was officially at 4:00 p.m. We arrived at 3:32 p.m., just 28 minutes early, and were told that if we wanted to check in “early,” we would have to pay an additional €20. Meanwhile, around 15 other guests were waiting in the lobby as well. Instead of starting the check-in process a little earlier or checking guests in progressively, the receptionist waited until exactly 4:00 p.m. before beginning to...
"I rarely leave negative reviews, but our one-night stay was extremely disappointing.
Check-in was officially at 4:00 p.m. We arrived at 3:32 p.m., just 28 minutes early, and were told that if we wanted to check in “early,” we would have to pay an additional €20. Meanwhile, around 15 other guests were waiting in the lobby as well. Instead of starting the check-in process a little earlier or checking guests in progressively, the receptionist waited until exactly 4:00 p.m. before beginning to...
Charles