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"The hotel was bright, welcoming, clean, and warm. The staff were patient and friendly, and the restaurant was excellent. I loved my room, enjoyed the restaurant, and would've enjoyed how many of Krakow's attractions were within walking distance if my trip hadn't been cut short by the weather (Krakow gets foggy in the winter and their airport apparently isn't equipped for that). I intend to return to Poland to see what I missed, and if I can stay at the PURO again I probably will."

"Very nice room nice staff only downside locatiin found little far out but not hotel fault"

"Very clean room . The stall were so polite and helpful. Great location 👌 "

"Clean room, very comfortable and modern, great hair and body products. I highly recommend."

"My first trip to Poland for the Christmas Markets and this hotel was perfect spot, clean and great service. Would definitely recommend. "

"Superb location, right next to the city's main train station and a major mall. The room was very well furnished with an excellent view. The breakfast buffet every morning had a very wide selection of food."

"Beautiful hotel "

"The hotel is perfectly place near the centre of the old town, the room was spotless and perfect size for a solo traveller and the breakfast is excellent and staff are very friendly."

"The hotel is in a fantastic location, a couple of minutes walk to the main square. Quiet and comfortable rooms. Beautiful spa. The room was incredible, very clean and decorated to a high standard. The staff were all friendly and helpful, I can’t recommend this hotel enough. "