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"The hotel is incredibly beautiful, very clean and the staff is like no other. They really helped us during our stay and were super nice."

"Great character property with a peaceful feel in the courtyard The staff on duty were excellent ( Heidi gave us a lot of care and a lovely Cappuccino) Staff who arranged taxi very good Great to be inside the City walls "

"Free pickup and drop-off from the high speed rail station. Hotel is pretty quiet inside considering it's on a very busy street outside. Super convenient location to see everything in Pingyao. They packed our breakfast for us since our departing train left earlier than when they usually serve breakfast. "

"I didn’t stay at the hotel. I called and I got no answer. I arrived at the hôtel at 22h30. I didn’t found the hôtel. No Lightning at all. I had to find an another hotel. I send the message to the hotel and I’m still waiting for answerd. I called an agent and I explained the situation. I’m still waiting for new of hôtels.com"

"The area was generally very dirty. The entrance to the hotel was being used as a shop for Chinese girls to get dressed up and having makeup. Hence it was as you were entering a small fitting room. The staff could hardly understand a word of english, while we had to ask for very standard supplys such as toilet roles to be provided to the room."

"The place is located at South Avenue within the ancient city, near to Pingyao South Gate, or 15min walking distance from Small South Gate (alternative, take buggy for 10yuan). The signage for Hongyuyuan hotel was not obvious, it is easier to find using address. The staff is friendly and welcoming. The place is an ancient building, do not expect perfect heating during winter. Food and massage are nearby, is very convenient. The hotel have an restaurant, the food is not bad"