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"Amazing! Friendly staff Fancy throughout MASSIVE BED breakfast in bed "

"Room was spotless and cleaned every day. Every member of staff we encountered was friendly and professional. The building itself was absolutely stunning with bags of character. The spa was simple but clean and beautifully kept with fantastic staff who put us at ease while we were there. I was particularly impressed with the lovely changing area. We hope to make another visit in the near future "

"Internet: Sketchy (was on and off) Staff were excellent Bar/Food was very good Didnt have breakfast so did not rate, but if as per restaurant food I am sure wit would be good"

"The hotel is decked out with Christmas decorations and looks very festive. My stay was excellent again. Lovely friendly staff and great spa facilities. "

"I liked the area. We used Richmond as a base to tour."

"Room was amazing and lovely and warm to arrive to late in the evening! Facilities were amazing and breakfast was delicious! Stayed with our 10 year old and 1 year old and was just perfect! 朗 10/10!❤️"

"Staff were friendly, rooms were clean"

"Bang in the middle of town. Lovely hotel."

"Fabulous, hospitable staff, great food, comfortable rooms"