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"We had a wonderful stay at this property. The hotel is charming and historic. We had a lovely balcony overlooking the Zocalo. The staff is excellent, at check in, the bellman, housekeeping, the servers at the restaurant, just so attentive and friendly. We definitely appreciate such great service. The pool area is very nice with sufficient pool loungers. We ordered room service one night and our food arrived quickly. They helped us book a taxi for the airport. Everything went so well, we would love to return here in the future. "

"No complaints whatsoever , great attention. "

"One of the most beautiful hotels, very clean, great service, in the middle of everything. I can’t wait to stay there again one of my favorite hotels in Veracruz. Thank you! "

"Very clean rooms, friendly staff. Pet friendly - even the dining! A separate area was established in the lobby outside the restaurant to allow guests to have their pets with them for dinner. Off street parking was secure, and the room was very spacious."

"Excellent stay. The room is newly renovated, very clean, and truly cozy. Everything looks modern and well-kept. Definitely a great option for a comfortable stay"

"Yes the air condition works And rooms are espacios and some has balconies "

"everything from receptionist to clean service restaurant and food service. just greait"

"Lovely staff "

"Great location, right on the zocolo. Super friendly, helpful staff."