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"The room was excellent—spotlessly clean, very quiet, and comfortable. We stayed in a junior suite on the sixth floor facing the inner courtyard, and it was a peaceful retreat. However, I was disappointed that the hotel didn’t respond to several emails asking for guidance on the best way to reach the property from BER Airport. After a long journey, the self-service check-in system also felt frustrating to use; at that point, I would have preferred assistance from a staff member, especially when you’re tired and can’t find your reading glasses. We also hoped to use the sauna, but it was switched off. A staff member informed us that guests need to request this in advance so it can be turned on, which isn’t something I’ve encountered before—I normally expect to use such facilities at my own convenience. On the positive side, the location is fantastic, with the U2 station nearby offering easy access to many major attractions. Despite a few inconveniences, we enjoyed our stay and would definitely return to Hotel Berlin, Berlin."

"Everything was great!"

"Had a great stay for three nights. Room was spacious and spotlessly clean. Comfy bed. Bar in the hotel was cool too. "

"Clean,comfty and adorable theme"

"Close to everything"

"Clean hotel with helpful staff. Bit of a walk to public transport or central Berlin."

"Overall very nice hotel. The trimmings, such as the room doors are exquisite wood. The rooms themselves are very nice, well furnished, and excellent temperature control. "

"Hotel was very clean. Staff were amazing and really helpful. We went to the Mandala Hotel "

"Excellent staff, nice and clean, comfortable, great place for the price"