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"The ease of checking in was perfect! Because i had google wallet, i didnt even have to stand in line to check in. We had great room overlooking the riverwalk and it was beautiful! The lights at night we beautiful to look at. The beds were comfortable. Slept so good i didnt move and didn't wake up stiff. It was like sleeping on a cloud! The staff were all very nice. Not just nice because that's their job but it seemed as this was who they truly were as people in general. The hotel was located near so much. We paid for valet only because that's our preference, but we walked to most of the places we went. We have even walked as far as the navy pier, and it was a comfortable walk. I would stay here every time i visit this city because of the comfort, location and ease. We actually stayed on the club quarter side both times we stayed. We love it here at this hotel! No complaints at all. The thing i love the most is how some of the things in this hotel are old and you get a sense of going back in time!"

"amazing"

"Room was amazing and view was great. Service was excellent "

"Very courteous, helpful staff. Nice rooms and layout. "

"Great"

"Staff were extremely nice. The room was nice."

"The hotel was great! Location, cleanliness, staff...wonderful. Got upgraded on our rooms! Teddy bears for the kids. I would definately stay again. "

"Me alegra haber tenido una gran estancia en este hotel por segunda vez! Quiero destacar la limpieza impecable de la habitación, el personal amable y atento, y las comodidades que superan mis expectativas. Me encantó la habitación, estaba perfectamente ordenada y todo tenía una alta calidad. El precio es muy razonable considerando lo que se ofrece. Me gustaron mucho las ventanas voladas, que permiten una vista increíble al Lago, y el hecho de que siempre haya café y palomitas disponibles. El personal es muy grato y cálido, te hacen sentir como en casa. La calidez y el ambiente acogedor del hotel son insuperables. He estado en varios hoteles en el centro de Chicago y puedo decir que este es uno de los mejores. Definitivamente volveré a hospedarme aquí, ya que es la segunda vez que me alojo en este hotel y espero que no sea la última. ¡Altamente recomendado! Eugenio Casasa "

"This is by far my favorite hotel ever. The history and architecture is amazing and staff is so polite and welcoming."