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"Very comfortable, great food."

"Excellent helpful staff. Large variety for breakfast. Love that you are able have an evening meal without leaving the hotel Will book again."

"Brilliant! Very friend staff!"

"We checked in late due to our car breaking down at Stansted airport and needing a place to stay for the night. We were met with very friendly and welcoming staff who upgraded our room straight away and made us feel at home after a very stressful day! Drinks at the bar with a cheese board in the evening was just what we needed, and the breakfast was gorgeous. All in all a very lovely stay at the Gem. "

"Basic accommodation but comfortable, clean and good value. Convenient location for Bishops Stortford. Staff were very friendly."

"Everything was great "

"Always a pleasant stay"

"Reasonably priced n very friendly service n welcoming, comfortable bed n a great night's sleep. "

"Quick check in and out, lovely breakfast Requested cot but there wasn’t one"