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"The staff at best western really went above and beyond with my elderly mom traveling alone. They really understood the importance of family and treated my mom like they're family by taking all my request over the phone as my mom first language is Spanish. By arranging her wake up call and airport return shuttle before she even arrive. They heard and listen to my concerns. The rooms were very clean. The staff were knowledge about flights location and terminals. As toronto International can be challenging to navigate due to its size. This place is truly a jem in the rough. Because every staff member i talk to really did care about my mom safety and comfort. Thank you so much! Will definitely be back. "

"The friendly staff. And the room size was great "

"Great staff and clean hotel "

"Front Desk was excellent for both checking in and checking out. Cookies were also delicious!"

"Pool was closed for the season so did not answer that question. It was a very nice, clean, close stay - loved how friendly everyone was. "

"Noah at check in was phenomenal. Extremely friendly, efficient and accommodating. The room is spotless and spacious. Comfortable bed, excellent water pressure in the shower. The airport shuttle was a wonderful perk."

"The room was spacious and clean. All staff were very friendly. The lobby area had a gorgeous large Christmas tree. There were also other trees throughout the hotel. Breakfast at the Victoria cafe was good "

"Great service"

"Consistently a well run , clean, and welcome place to stay. Friendly and informed staff, who are always happy to help with anything you need. Will be back !"