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"Front desk staff was extremely helpful despite the hotel was very busy with full occupancy "

"Everything! Love this Hotel."

"Yes, friendly staff, fantastic location and very spacious room"

"Loved our stay! We booked into a club room and took advantage of the free airport meet and greet and Silver bird car to the hotel. Our room was spacious and lovely. We took full advantage of the club lounge for evening drinks, and like dinner. Breakfast, we ate in the main dining room on the ground floor. An amazing array of totally delicious food."

"Hotel is good for Kelapa Gading area we have stayed in Wizz, Harris and Cabin Hotels and El hotel is best value for money. Plus nice large foyer/ entrance area with a separate bar. Room are a bit dated and poorly lighting ours had a bath and hand held shower, i would of preferred a walk in shower."

"Room was very spacious. Staff were exceptionally helpful and so polite. Location is great too - access to Pacific Mall through the lobby. Club lounge very useful too"

"Staff were all very friendly & helpful "

"The club lounge was excellent "

"convenient area"