Find all hotels by Ascott in San Juan from SAR 470

"Very courteous staff and extremely friendly and accommodating. Clean and very nice propery. I would love to visit again and stay at the city garden grand hotel and I will be recommending this hotel to others. "

"Superb"

"Very nice hotel! We were a bit shocked once we walked into it! We arrived about an hour before check-in and were able to get our room which was nice. Room was a nice size. Bathroom was a little small but fine. Hotel location was great. Right near metro line and malls. Lots of restaurants around too. Nice and clean/safe area."

"Very nice staff"

"Staying for 1 night at City Garden Hotel is wonderful and amazing. Hotel room price was reasonable, food at the restaurant on the SP floor was great and delectable, I love their food plus the breakfast I’ve had on the 2nd floor was also great, lots of choices. Hotel staffs are amazing, welcoming and knowledgeable of good customer service, from the guards, bellboys. front desk/reception staffs, and the restaurant people on the 2nd & SP floors. Keep up the good work and maintain the cleanliness, tidiness, nice smell and room layout and arrangement of the furnitures."

"Everything was amazing inside, the pool was very nice. I used it by myself for an hour. I had room service and it was great."

"I had a pleasant stay at this hotel. It’s budget-friendly, the rooms are clean, cozy, and surprisingly decent for the price. It’s perfect for travelers looking for comfort without spending too much. Location is amazing. It’s a quick walk to MOA and some other malls, restaurants and coffee shops. What really stood out was the customer service, especially from Glenda at the front desk. She’s very friendly, approachable, and goes out of her way to assist guests, not every receptionist has that kind of warmth and professionalism. Most of the staff are also polite and helpful, which made my stay even better. I like how they put their hands on their chest when they greet the guests. The only thing I’d suggest is improving the smoking area. Adding a few benches and a small roof or cover would make it more comfortable, especially during rain or strong sun. Overall, great value for money and wonderful service. Would definitely stay again!"

"Staff was extremely helpful, the room was a bit noisy but manageable i can actually hear everything from the next rooms but otherwise comfortable for my stay."

"Great place"