"Staff and cleanliness "

"Extremely friendly staff, and a great location"

"Loved the vibe of this hotel. Love location Clean Comfy beds "

"We really enjoyed our stay at Virgin Hotels New York! The rooms were really well situated with amazing views of mid town. The staff were really helpful and friendly and room service was on point every day. We highly recommend this hotel for short stays in New York!"

"This was my first experience in a hostel style hotel, and I was very happy with my stay and would do it again! I always felt safe and secure, and having the locker option to drop off my bags before and after checking in and out was fantastic. My only feedback is that it was extremely warm overnight for sleeping. The portable sound machines for each pod was a great touch. A little piece of advice - Make sure to bring a full water bottle for overnight because there isn’t anywhere to fill it on...

"Loved this property. Great location and staff was very helpful and nice. No frills room but perfect for what I needed. Comfortable bed, clean, and quiet!"

"Was an amazing stay!"

"Everything is great but they need to refill the coffee and tea without asking and also supply us with new cup and saucer. However, the size of the room is great! The bed is so comfy, i think the most comfy bed and pillow from all hotels i had in the past. Location is convenient and accessible to subway and bus and its close to outlet store if you are into shopping."