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" Reception check in and check out excellent "

"Room was immaculate, amazing view of the zoo. Fully stocked with tea coffee and hot chocolate and jammy dodgers were a win for my son. Staff are so friendly and helpful… I put a note in my booking comments that this was a surprise from Santa brought by the elf, asked if a note could be put in the room ( did not think it would be read) There was a card from Santa on the bed when we got in the room…Christmas magic "

"Very welcoming staff and excellent room well worth a stay "

"I came with my friend to celebrate her special Birthday. Couldn’t fault anything. The staff were so helpful and friendly. The food was amazing and our room was comfortable, especially our beds!!!"

"Have stayed previously. All staff we met were friendly and helpful. Breakfast good with plenty of options. Only minor criticism being room service food trays left in corridors."

"Central, clean and good breakfast"

"We did not take advantage of the breakfast room, but everything else was absolutely outstanding. We have recommended the tapestry group of hotels to many friends. In particular, Caitlin and Alice were great help."

"Our 3rd stay here meeting friends , a lovely stay again … will be back ."

"Excellent place to stay"