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"The staff were pleasant and happy to help with anything I needed"

"Everything was so amazing… I honestly don’t even know what to say. My staycation away from the noisy madness of Lagos was so needed, and choosing Sofitel Cotonou Marina was the best decision. This was a much-needed, restful, peaceful, and absolutely fantastic reset. 10/10 — I DEFINITELY RECOMMEND! A huge shout-out to Ms. Veronique and Madiath at the front desk — my checkout was so smooth. All the staff were truly wonderful, warm, and professional. I’m so impressed. Sofitel has really upheld the brand beautifully here. ✨💯🙌 I’m definitely coming back."

"Everything is perfect Recommend to everyone "

"Their people skills and the rooms are very clean and spacious! In addition to a really good in-house restaurant! Overall, very satisfied with my stay"

"Staff was great and attentive to service. Management promptly provided the additional support we were looking for. "

"I did not use the pool but overall it is excellent."

"I booked for a senior suite. I was placed in a junior suite because even though I had already paid they double booked it and gave it to someone else. I was upset, but they said I’ll be refunded for the difference. I reached out several time to the property, to Expedia and they weren’t able to help. Even tho I was given a receipt with the amount to be refunded. Now I am filling a claim with my bank. Additionally, the food was terrible, they only have one iron on the entire property which I needed and they came back to take it whenever someone else needed it. The receptionist was rude. bathroom was not equipped with shampoo, conditioner or body wash. The bidet in the bathroom was broken so was the toilet and I would not used it my entire time on the property. "

"I came in town and was treated like a king by the hotel. They picked us from airport and the hotel taxi took us everywhere we wanted to go. We will be back to stay next money "

"Beautiful property and owner was extremely nice. Even drove me around town. "