Find Hotel with a Concierge in Maasai Mara

"The Fairmont Mara Safari Club was an unforgettable experience, enhancing our 10th wedding anniversary. Hannah Gitau and Miriam Akhonya’s communication and attention to detail, along with the staff’s care, made our stay smooth. Charles and Eddie’s orientation was excellent. Our room had a welcome message from Jackson and team, who kept it stocked and clean. We had a stunning view of hippos from our room. Staff recognized us by name in the lobby, and David at the bar knew our drink orders. Rose, our server, was attentive, and other staff like Shiko, Kilonzo, and James contributed to our experience. Game drives with Alfred and Steve were highlights, spotting the Big Five and exceeding expectations. On our last day, Lamson and Steve made the drives exciting. William, Mary, Winny, and others made us feel like family. We cherished the boma dinners and surprise celebrations. We hope the staff are recognized for their work and interns can join the team. Thank you for an amazing experience. "

"We had a fabulous stay at Sentrim Mara. Some of the other reviews did concern me before booking but I found this place to be good value for money. Also, the lodge was so spacious! The staff are wonderful, Geoffrey was friendly and attentive at the restaurant, chef Nicholas was helpful with my lactose intolerance and there were many other wonderful staff too. For my birthday the staff bought me a cake while doing native Maasai singing and dancing, it was a very memorable experience. Thank you to all the staff. Only thing that would have made it better is a heater in the room but I’m sure if we’d asked one would have been provided. We’d definitely recommend."

"Perfect location. Great service. Nice atmosphere We enjoyed the place. "

"We stayed 2 nights, the property was beautiful right in the middle of Masai Mara. The rooms were good except that they were a little too dark. Little more lighting would have been good. We had the presidential suite so we had the whole suite to ourselves which was nice. Food was good, lot of variety (vegetarian and indian food options). One downside was power getting cut both nights we were there for a little time."

"We stayed at Sarova Mara excellent experience overall loved it."

"Toilets require a good improvement as they are very old with tiles broken and bad smell in water and so. But food once told for vegetarian good food was served. Even regarding staff, they r very cordial and helpful and their dance after dinner really stands as a best part of complete stay"