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"The room was very clean and the towels were lovely. The bed was quite comfortable and it was quiet and peaceful. I wonderful day. I would highly recommend it."

"Beautiful spot and beautiful rooms. "

"This was a great place: clean, spacious, great amenities. The buffet breakfast was a standout with lots of options. "

"We really loved this hotel. The service was exceptional and the view was amazing. The only reason I’m not giving it five stars is because both nights we stayed, there were other guests that were very loud throughout the night and no one addressed it. We intentionally chose this hotel to be outside of the noise of the city, so it was a bummer to be kept up all night regardless. Also, their food was only ok and there was nothing else close by. Otherwise it was very comfortable and a beautiful property. "

"Came here with a group of friends for a weekend getaway and we had such a great time. The resort is spacious, super green, and surrounded by mountains we spent so much time just walking around, taking in the view. We played pickleball and even had a small football match in the afternoon, which was a fun surprise. At night we booked the herbal baths and chilled by the pool. Everything felt very local and calming, not touristy or loud"

"Beautiful location, facilities, food and even better service!"

"Woke up at 4am to check me in after my sleeper bus arrived."

"It was just a quick overnight stay, toilets were decent, and the hot shower worked well. The beds have curtains, which makes it feel private and cosy."

"This is a very nice hotel. I did not expect a lot because Ha Giang is not huge for tourism, and, to be honest, the room rates were not expensive. However, i was delighted to find myself in a lovely hotel, modern, clean, well-maintained. Our room was great, with double aspect windows, a good size, modern bathroom. The buffet breakfast was good with plenty of choices. The staff at reception were very helpful & spoke good English (I did not expect that!) They organised a car & driver for us the following day, so that we could see the beautiful scenery around Ha Giang. Above, all, I will always remember sitting on the lovely terrace at the back of the hotel, enjoying a cold beer! This terrace looks across a lovely river with high karst mountains on the other side. It really is a stunning setting & i am surprised that the hotel doesn't show more pictures of this in it's advertising!! It is not often that a hotel has such a tempting and lovely outlook to offer. So, if anyone reads this and is thinkjng of going to Ha Giang - definitely go there!!! It's a lovely town in a beautiful mountain & riverside setting, with a stunning surrounding area.....and i very much recommend staying at The Phoenix Hotel!!! (I don't usually write so much in a review.....but this horel & place were such a lovely surprise!!"