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"Owner of the hotel was very service oriented and chatty. He provided lots of information and always check on us and see if our stay is ok. Definitely had a great experience staying in this hotel and service is definitely top-notched. Our room with the lake view was excellent too."

"Very friendly and helpful staff. Excellent breakfast buffet and dinner buffet. Very nice and comfortable room (though the caulking in parts of the bathroom could be redone—slightly moldy). Excellent location in the heart of the forest recreation area. I would recommend, and would stay here again. "

"Laurel Villa is excellent and exceeded our expectations. The room is modern and comfortable. They help you to get the best price for bike rentals or ferry rides. They offer a free early morning 5:35am tour (bike tour but you rent the bike which they have a great bike company partner) to see some of the Sun Moon Lake’s spectacular views. Yes it is very early morning but so worth it! And Wayne’s (the owner) knowledge and history of the Sun Moon Lake will be an amazing experience! Don’t miss it! Their free breakfast with authentic Taiwanese food is so good! Hard to resist not to get seconds or thirds. Highly recommend this villa and join the early morning tour! They made our stay and visit to Sun Moon Lake 10 out of 10! We are so thankful to them!"

"Clean room. Comfortable beddings. Good amenities. Nice staff."

"Excellent experience"

"部屋は綺麗で和室が1間繋がっていて広かった、お風呂も広々し真四角で深く、お湯も柔らかく、シャワー室広さもよくシャンプー、リンスなど3点あり又窓からの景色も大変良かった（オーターフロント）観光もホテルの車で（ベンツ8人乗り？）送り迎え無料、食事も仕類が在り素晴らしかった、TOTOのオシュレット付き、マネーチェンジンだけ出来ないので注意されたし "

"I enjoyed my stay here. The hotel is clean and comfortable, with a nice breakfast to start the day. Its location near the beautiful lake makes it peaceful and relaxing. A great place to unwind and enjoy the scenery. The only small drawback is that my room didn’t have a lake view, but overall, it was a very nice and relaxing stay."

"It was absolutely incredible. Great facilities, delicious food. The staff were unbelievable. I'd highly recommend this hotel. "

"Parking was organized prior, which was helpful. Location was great. Our room had big windows facing the lake, beautiful. "