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"Lovely clean hotel, friendly staff & great breakfast"

"Great hotel in a really good location. Staff were wonderful. Breakfast was good and the rooms were comfortable. I'd definitely stay there again!"

"Excellent hotel. Great staff 👌"

"Really good property. The location was really good with many attractions on walking distance. This was important as I was only there for a weekend. The executive room was really big and had all the amenities. The view was to a park and national theatre. Breakfast was ok. I didn’t do any other meal. Staff I dealt with were polite and helpful. I would highly recommend "

"Room was very good and tidy"

"Very clean, and I had a pleasant stay. "

"We enjoyed our stay at the Balkan Palace at Sofia very much- the location was great, staff was helpful and very nice, room was big and cofortable and the heating fllor next to the shower was a very nice surprise! Defintely will recommend on this hotel for friends and familiy"

"Although the hotel is a little bit outside the city center, getting around was never an issue—taxis are easy to book through local apps and arrive quickly. The room was modern, spacious, and spotlessly clean, offering a comfortable place to unwind after exploring Sofia. Check-in was smooth and efficient, and every staff member I interacted with was friendly, attentive, and highly professional. Overall, it’s a great choice if you’re looking for a quiet, stylish stay with reliable service and easy access to transportation. Highly recommended. "

"Always a good stay here and free shuttle is brilliant "