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"The staff were extremely helpful and kind - Nick, Dion, Fandi, Nurul and Dian were exceptional! Can’t recommend enough!"

"If you’re looking for a self contained retreat experience, this property is awesome. Having its own private beach is a plus for that. It’s an older property but beautifully maintained. If you want to venture off the property, though, that’s a different story. It’s isolated, miles removed from the Kuta Beach scene. In my eye, that’s not necessarily a bad thing, mind you. I found Kuta Beach to be overrun with locals on the weekend and largely deserted during the week. Didn’t like the aggressiveness of the hawkers either. So I was content to stay at the Novotel and relax most of the time. "

"Yes to both"

"Very nice hotel with plenty of room to relax outside. The restaurant serve good food in a relaxed atmosphere. The staff is always there for you with a smile and helpful mind. "

"My room has a view of the pool, there was 3 lifts to this huge hotel, but 2 was awaiting maintenance and was turning off. The view from the breakfast restaurant was all that this over priced hotel was worth paying for."

"This was one of the best hotels we stayed at while visiting Indonesia. Beautiful, gorgeous villa with pool and seating area and kitchen. All pretty much new. Attentive, punctual and polite staff. Delicious food for breakfast and dinner with lots of options. Definitely worth it! "

"Breakfast was not great but dinner in the restaurants was great, staff was amazing, and overall I had a great stay. "

"Everything about this resort was perfect. The staff are super helpful and friendly, the food is great, and the views over the Indian Ocean are simply amazing. "

"The place is absolutely stunning, everything was perfect. They have the most lovely staff which made the stay even better. Thank you and best wishes to all the staff from Nikola and Lewis "