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"The property and stay were excellent."

"The gentleman who check us in was very helpful and friendly and provided such good service! "

"とても素敵な、建物でした。 山も綺麗にみえ、居室も細部まで清潔で大満足でした"

"Amazing, has to be the best place to stay in Hakuba"

"What an unexpectedly seamless stay! There was a shuttle bus that met us at the Shinkansen station that took us to the Onsen. When we arrived, we were ushered to a comfortable lobby for check-in. The bellman showed us the entire hotel and onsen, and walked us through our kimonos and slippers. Lovely breakfast, lovely rooms, lovely Onsen... and another free shuttle back to the Shinkansen station. We will definitely return! "

"Excellent location, right next to the Nagano train station with plenty of shopping and dining options nearby. "

"The location is very good and convenient to the train station- 3min walk. The view from the property is amazing. The room was very spacious and with fantastic view too. Staff is super friendly. Included dinners were excellent. Breakfasts was good enough."