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"Staff was really friendly and attentive, the place was clean and amenities well kept. Overall a great experience "

"It was our second time here and we loved it! Everything was exactly what we needed for our vacation. The staff were great and friendly. The amenities were perfect. Food was delicious. Honestly 10/10"

"Great property and polite helpful staff. Very enjoyable and relaxing resort "

"I spent my time in the beautiful Caribbean Sea at the adult only area. There were plenty of lounge chairs and close enough to the poolside bar. In conversation with another fellow traveler, he mentioned the buffet at Siam Kaan, which was just amazing. The area is also adult only, the buffet is smaller, but the selection was superb."

"The room needs improvement, it was hard booking restaurants too,other than that everything was beautiful and service was excellent. We really enjoyed staying there. We will come back."

"Most of the customer service was outstanding!"

"Everything was extraordinary, if you like nature you need book this hotel "

"Samantha and the rest of the staff were very friendly, welcoming, and attentive. The hotel is super cute with gorgeous plants, clean rooms, and a great spot on the beach. The Agave restaurant associated with the hotel was delicious. They have the tallest vantage point along the coast of Tulum so you can enjoy sunset over the trees and sunrise over the ocean. They also have a coffee service included where they bring you freshly roasted coffee and leave it outside your room at your desired time....

"Excelente atencion e instalaciones "

"Great location off the beaten path, inside the hotel felt like a jungle oasis, even smelled amazing especially in the rooms. Excellent service too staff was great."

"Loved my stay. Room was beautiful and clean. Staff very friendly and professional. Definitely recommended."

"Clean, beautiful location."

"Amazing experience and and even more amazing staff! Love the entire team at Trobbu ! They gave the secret recipe for the best vacation ever! Will be back again "