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"No contact check-in, but there was some in the lobby to assist. Needed room key to operate elevator, which is a nice touch. Room was well appointed with multiple plugs and USB ports. Desk, chair, safe, microwave, fridge. Coffee maker but only decaffeinated available. Attached restaurant / bar with very good food. "

"Right off the bat upon my arrival the staff was really friendly. The rooms were also clean and didn't notice anything unusual. Great place to stay in"

"We will come back!"

"Beautiful hotel"

"Everything was great and clean!"

"Clean, convenient"

"Location was very convenient for our trip. Easy access to highway. Service was quick and friendly! "

"Clean rooms and helpful staff! Easy check in and checkout, with the front desk staff being willing to hold our bags post-check out after our flight got delayed so we could continue exploring the city. The hotel is located in a safe area where I (23F) felt safe walking in at night with my boyfriend. Many restaurants within a short walking distance, and the Space Needle was visible from the hotel. I will say that compared to the Chicago CitizenM, this hotel’s gym was smaller. Also, it didn’t have its complimentary amenities accessible/advertised unless you asked for a specific item, upon which they’d provide it without showing what else they offer. There is also no restroom in the lobby, only two all gender restrooms in the basement where it is completely dark until the motion sensor lights turn on - even then, it’s a little spooky! Overall, I love Citizenm and this specific location. I wouldn’t recommend it for families or to someone my parents’ ages or older due to the room size (smaller!) and the modern, techy room for which a provided iPad controls all the lights, temperature, curtains, and other settings. Absolutely recommend it for young adults though."

"Location was excellent Bathtub WAY too small"