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"Clean"

"Excellent customer service, a truly 5 star hotel, highly recommended "

"Great room with amazing views. "

"My husband and I recently visited the city for a few days, and we were recommended to try out your hotel. We booked the Club Executive King room, and it was truly a fantastic experience. The hotel itself is stunning, and the staff couldn't have been more friendly and welcoming. A special mention goes to Queenie, who greeted us warmly as soon as we walked in to the front desk. The check-in process was smooth and efficient, we had to leave our luggage with Queenie because we wanted to try their famous Chinese cuisine when we arrived and she assured us that our luggage will be delivered and taken care of seamlessly. Thank you for providing such a wonderful stay. We look forward to returning in the future!"

"The stay was to celebrate our 20th wedding anniversary, thank to Sandy & the Welcome Experience Team for decorating the room, catering my requests on room's view and check out preference. Plus their sweet treat. All of them made our stay at W a pleasant and memorable moment!"

"We had room with view on Canton Tower and bath tub place next to the window. Great views, great location, great hotel and unbeatable price. Hotel breakfast was good, lobby connected to shopping mall, where we discovered good restaurant on the 4th floor I believe with small terrace serving American cuisine, they always give you warm bread before meal. We can also recommend restaurants Oggi (Italian), Black Bamboo that is on the same square, walking distance from hotel but we always taxi there, 5 min. We definitely stay in Conrad next time, "

"Excelent"

"Very clean roomy. Super comfy bed. Truly 5 star hotel luxury looking throughout."

"Wonderful stay at the Park Hyatt, front of service was very kind and helpful, we got a big discount on a room upgrade offered to us and allowed us to check in much earlier. They helped us everyday to catch a DiDi, we had an issue with our wechat, so they helped us with taxi service everyday. The room is very beautiful with stunning views, the service is fantastic with Le Labo products in the room and the rooms are very spacious. We really enjoyed looking at the Canton river view and tower every morning. I heard from my friend that this hotel is around 10 years old, but it is maintained very well and feels fresh. I thought it was much younger."