"The room was very clean..The staff were very pleasant and check in was easy with No issues.. We were in Room 1618 and would like to say the view of The Falls was amazing ! The only issue I had with the Hotel is the Parking Fee of $50 Canadian per night.. This is the first time I’ve ever had to pay for parking at a Hotel that I’m staying at. "

"great staff, amazing room view, very clean and well maintained hotel"

"Beautiful place and staff!"

"I tried both my keys upon arrival and both didn't work. A member of the staff noticed immediately and let us into our room. She offered to grab us 2 new keys while we were settling in. She also asked if we wanted bed rails for my 3 year old without me asking. I didn't even know the hotel offered them. My husband asked her name, which was Angie (manager). Highly impressed with her management style. I've been to the Falls many times with different hotels, but I've never had that kind of service....

"Excellent customer service 🌸"

"all good"

"Yes"

"Great breakfast was served including some hot items such as sausage, scrambled eggs, & home fries. Room was very nice. "