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"It was a spacious room with a really comfy bed. The proximity to the South Terminal (and shuttle to North Terminal) makes it an ideal overnight stay for when one needs to be at the airport for an early flight. "

"Clermont Victoria exceeded my expectations. This is the serving time we stayed here. The location is fantastic, close to transportation, shops, and everything you might need. The staff was welcoming, helpful, and made the stay feel comfortable from start to finish. The rooms were clean, cozy, and well-kept, and the overall atmosphere was warm and inviting. There’s also a wonderful restaurant right in the hotel, which made dining super convenient and surprisingly delicious, definitely a highlight of the stay. A great choice for anyone looking for a convenient and pleasant stay in the area. I would absolutely return and recommend it to others!"

"Great location "

"Overall experience was great,very helpful & friendly.Excellent hospitality!But keep in mind,they will charge the “accommodation service” after check out but was never mentioned when you check in or out,keep an eye on this charge from your bank.Needed to mention,Will, from the guest engagement team,for this charge,he acted with quick and efficient response after I emailed him.He was so helpful & willing to do the adjustment for this un-notice charge PROMPTLY!Really save my time of worrying when am I gonna get the money back.In all,their service was excellent,check in & out was great & smooth, even their porter was very polite & helpful.I feel really welcome & warm by their excellent customer service. Also their bedding was amazingly comfortable.Definitely gave us a good rest after a long day of walking.Spacious bathroom but the bath tub was a bit too high,my friends & I were having difficulty to go in & out.Need to be very careful & cautious or else will slip easily.A small point out to the housekeeping team or the management team,since I booked my room with 3 guests, we would assumed all the supplies should able to accommodate for 3 people but not 2 or 1,ex:bath towels & slippers only 2,the hygiene & dental care set only 1 & etc,with all these missing necessities when we request extra they delivered with more quantity which is a plus. I mean being marked as a 5 stars hotel I think working on this minor facility service with attention would help outshine their rating."

"Great location for Westminster and Waterloo station just down the street. Staff were friendly and helpful, if a little overwhelmed at check-in time. Good sized rooms, clean and comfortable."

"Different but nice "

"Amazing"

"Super spacious room for Europe !! Great location "

"Clean room, staff was very helpful , will definitely come back "