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"Excellent room and service "

"Fabulous stay, great staff, great room, great view, great food! My only niggles are 1 lift was out of order so lift wait was long at times, wait to be seated in dining was long as no-one was ever at the door to seat us and children only have limited pool times which was disappointing. I can understand small kids who may be noisy etc but kids over 12 should have a bit more flexibility. Other than that, we will definitely be back!"

"A night away for Xmas shopping with my mum. Great location for train station. Great value for money."

"Always the best service and comfort, "

"Nice stay, convenient location & pleasant staff. I Can only comment on the particular room we stayed in (305) but more attention required with cleaning. Thick layers of dust on the lights . Inadequate heating for a hotel of this size to be using a small plugged in electric oil filled heater placed in the middle of the room. "

"Very comfortable stay. Location is perfect. Lots of eating places, shopping area. Cardiff castle is close by. "

"Great rooms"

"Excellent room- great breakfast and located near to shops and restaurants "

"Lovely rooms, staff were very friendly and helpful, had two minor problems, asked if they could help. Changed my room, helped me pack and move from one room to another with no issues at all. Excellent Staff and hotel! Excellent location, free parking! "