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"Lovely friendly staff, Alan took my bag to my unexpectedly large room, giving me a whistle stop tour of the facilities on the way."

"Very helpful staff, excellent food, good price and location."

"What a bargain. Friendly efficient staff. Place is clean and well kept. It’s not a posh hotel but does what it does really well. On-site 24 hour cafe too for those arriving late. I’d definitely book again."

"Had a wonderful one night stay for a special occasion. Our primary reason for visiting was the spa and it did not disappoint. We used it the afternoon of arrival and the following morning before breakfast. It was lovely in the cold and we hope to experience it in warmer weather too. We ate dinner in the hotel and it was very pleasant. Breakfast selection and quality was excellent. Only some minor feedback: I had a cocktail in the State Room and it was fantastic, and when ordering the same drink in Bar 1745, it was very average. We were also charged for the wrong whisky (at a higher price) but this was changed at checkout without hassle. I’d really like it if the pizzas in Charlie’s were available year round!"

"Staff were great "

"Great stay as always "

"Easy check-in, staff were friendly and informative on arrival and our beautiful room was ready at 3pm. "

"Good customer service "

"Loved our room, very comfortable and cosy for an autumn stay We enjoyed our breakfast too. We ate at the hotel one evening and very much enjoyed it "