"Great room, friendly and helpful staff...great facilities "

"Yes lovely staff "

"This hotel is a guilty pleasure when I come home to visit my family - love this hotel. I'm not sure why but the litter in the streets of bath seemed out of control but this nothing to do woth the hotel. Looking forward to my next stay here!"

"The resort was welcoming and clean "

"Very helpful and friendly staff"

"The hotel was very clean and in good condition given the recent refurbishment. Staff were very attentive. We didn’t have a dinner booking at the hotel restaurant but they managed to find us a space. The restaurant food and drinks were excellent Would definitely recommend and stay again. "

"Amazing place to stay. Best hotel so far in Newport."

"ok, the hotel shows some signs of age in places,but not many! nice and clean, great staff, comfortable rooms and about 95% more character than a premier inn.. "