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This was my first time in the Bahama, I felt at home. Staff was friendly and welcoming. I would stay over and over.

Wonderful stay at Hilton! Beautiful beach area & convenient to restaurants & shopping.

The room was excellent- roomy, comfortable and beautifully decorated. We just had one problem with checking in. We arrived very early and were told we could stow our luggage and they would contact us when the room was ready. At 3:30 we checked to see if the room was ready yet but it was not. At 4:39 we returned to see many others checking in. We had to wait in line and the young lady that then checked us in (the same person that earlier said the room was not ready) checked us in. We were upset for the delay but she just asked if anyone had texted us. We said no- she looked at the computer and found the wrong number had been entered. Despite us being upset by all this she never apologized or acknowledged our frustrations. Instead she just kept talking at us - ignoring any concerns we expressed which just made us more frustrated. A little understanding or compassion would have gone a long way.

Aquarius restaurant staff is very friendly, specially Juanita. Had a problem at check out when I wanted to replace the payment from the credit card my husband had used for the reservation to my Visa debit card and my request was not accepted. Due to this problem I´ve written to the hotel, asking for this replacement

Great

Staff was great. Food was great . Had a great time . Would recommend

Beautiful property in a great location next to downtown shopping area. Staff was amazing, they really make this property a gem. Private beach and pool area clean and well kept. Enjoyed watching the cruise ships pass by. Felt safe. Only thing is I don’t understand is why the bar area outside closes at like 5-6? Just be aware too there is a $49 resort fee per room per day that I missed when we booked the room. I would stay here again it was wonderful.

Amazing property!

This hotel is in the middle of everything. No need to rent a car. You can walk to some great restaurants and shops. There is a lot of history nearby and the Fort at Old San Juan is only 15 minutes away on foot. The bed was comfortable and the room was clean and air conditioned. Would have been nice if our room had a window, but that was no big deal. The hotel staff was friendly and very helpful. They held our luggage after we checked out at 11am so we could explore the area before we left at 5pm for our Cruise. You could almost walk to the pier from the hotel. All in all, we enjoyed our stay here and would do it again if in the area.