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"Very good location. Friendly and helpful reception. One of the few hotels with welcome drinks and afternoon tea for guests. Xi'an was boiling hot when we were there. Hotel had lots of bottled water available to guests. Delicious breakfast. "

"Amazing place to stay. I love this hotel, especially the free laundry facilities. Excellent location. "

"Beautiful hotel. Big rooms. Comfortable beds. Friendly and helpful English speaking staff. Extensive, tasty breakfast and dinner buffets. Chinese restaurant is beautiful and has excellent food and service. Adjacent to a mall that has lots of other restaurants. Lovely spa and pool. Would definitely stay here on next visit."

"아주 좋았습니다. 편하게 지내다 왔습니다."

"Comfortable and luxurious."

"Great location. Great staff "

"Our stay at the Shangri-la was exceptional. The facilities were first rate and the services from the staff even better. Even before our arrival at the hotel, the concierge at the hotel, Oscar, was in touch with us to offer his services regarding transportation, site seeing and other details regarding our visit to Xian. He responded quickly to our email queries and gave detailed advice regarding how to make the best use of our short time in Xian. We were able to very efficiently navigate the city and thoroughly enjoyed our stay in Xian because of Oscar's willingness to go over and beyond his job to make us feel at home in a new city."

"Good"

"Very friendly, clean and quiet Hotel. Definite value for money and would recommend. "